ESA Ordering Information and Subscription Policies
Ordering
Use one or more of the forms below depending on what is being ordered.
Subscriptions
All ESA
subscriptions are sold on a calendar year basis, with subscriptions becoming
activated on the first day of the year and expiring on the last day of the year,
which shall constitute the volume for the year. ESA encourages all customers and
subscribers to use the official ESA order form (either print or electronic) for
the volume they are ordering. All subscriptions are to be prepaid and ESA cannot
accept purchase orders for subscriptions. Prices shown online and in the catalog
are for this year only and may change without notice. If the amount paid is not
correct (e.g., using a previous year's order form or a total not calculated
properly), the payment will be adjusted as appropriate for credit card purchases
or the customer's subscription may be held in queue pending receipt of the
remaining funds if paid by check or money order. ESA retains the right to alter
policies and terms at any point.
Print
subscriptions:
Subscription orders received after the first issue of the volume will be shipped
back issues. Subscriptions are only available for current volume only. Orders
for a previous volume will be treated as back issue orders. If a subscription is
cancelled, payments will NOT be prorated and there will be no refunds on the
un-dispatched issues. Subscription orders received after December 31st for any
previous year will be treated as back issue orders.
Online subscriptions:
Subscription orders are activated upon receipt of payment and will expire at the
end of the calendar/volume year. Subscriptions include access to all past
issues, beginning with Volume 1, in addition to the current year's volume.
Orders for a previous volume are available either in print or electronically. If
an online subscription is not renewed, the customer retains access to only those
volume years (2004 or later) during which there was a paid subscription and
loses access to all other back issues. This access will remain in effect for as
long as ESA continues offering online subscriptions.
There are two
different license agreements; one for the four online journals and one
for Arthropod Management Tests.
Contact the
Publications Department
to receive a license agreement.
Journal Archives
For institutions
that subscribe to the ESA journals through BioOne,
online access to
the archive for each ESA journal is available as a one-time purchase from ESA
and provides for perpetual access to that journal for as long as ESA offers
online subscriptions.
See the
Journal Archive Order Form
for pricing and volume years included.
There is a
license agreement applicable for purchasing access to the archive, which must be
completed and sent in with this order form and payment. Contact the
Publications Department
for license
information. Access to the archive for each journal will be activated upon
receipt of payment.
Back Issues
Print:
Refer to the Back Issues Order Form for current prices. Prices are subject to
change without notice. If ESA receives a print subscription for a prior year,
back issue prices will apply.
Online:
Back volume(s) can be purchased. Contact
the ESA
Sales Department
for pricing.
Claims
ESA agrees to
ship all issues for which the customer has subscribed in accordance with the
terms described above. For non-receipt due to postal difficulties, a reasonable
attempt will be made to honor claims up to two times. Claims for missing issues
for domestic subscribers must be made within 90 days of the shipping date.
Claims for missing issues for foreign subscribers must be made no sooner than 90
days and no later than 180 days of the shipping date. Claims received prior to
the described waiting period will neither be responded to nor acknowledged.
An attempt will
be made to honor claims for non-receipt of issues if the claim is made within
the designated period. Shipment methods are not guaranteed, however, and
replacement is contingent upon availability. Further, excessive claims to any
particular customer or address will be tracked and may result in denial of
subscription privileges in the future or requirement of additional postal fees.
Books
All titles
purchased from ESA should be ordered via the
Books Order Form. For books not included on this order form, contact the
American
Phytopathological Society.
ESA will attempt to maintain prices throughout the life of its annual catalog
(September 1 through August 31). Prices are not guaranteed. All book prices
include shipping and handling (S&H) for deliveries to the Continental United
States (CONUS). Orders can take up to 3 weeks to be received for domestic orders
and considerably longer for overseas orders. Refunds are automatically issued
for items that are no longer available. If an item is temporarily out of stock,
your order will be “back ordered” and will ship when the item becomes available.
For more information, contact
the
ESA
Sales Department.
Returns:
Returned books must be in perfect condition and in original packaging to be
accepted. Each return will be handled on an individual basis (i.e. you cannot
deduct returned titles from future orders. Each will be handled separately). Up
to 30 days from invoice you will receive a full refund. From 30-120 days from
invoice you will receive a full refund less a 15% restocking fee. From 120-365
days from the date of the invoice, you will receive a full credit less the 15%
restocking fee. No returns can be accepted for orders over 365 days old.
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