Service Supervisor

Pest Control Service Supervisor

Location: Michigan, Lansing, 48917

 

Position Purpose:

Ensure all customers receive great pest control services.

Reports To:

VP Operations

Supervises:

Service Technicians

Average Hours Per Week:

40 to 50

Benefits:

Salary, bonus, vacation pay, holiday pay, medical care, retirement plan

Work Experience:

 

3+ years in a managerial role

Salary from $40 - $70K per year - Company vehicle provided


Tasks

  • Recruit high quality talent for service team, and assist manager with screening and interviewing applicants.
  • Provide initial and on-going training to technicians, and ensure they obtain and maintain required licenses, certifications, and/or registrations.
  • Monitor service quality through site inspections, service paperwork and reports, and direct communication with customers.
  • Observe technicians in the field, provide recognition as warranted, and coaching as needed; conduct regular performance reviews with manager.
  • Monitor vehicle operation and maintenance, and address variances from company requirements.
  • Manage inventory of products, materials, and equipment, allocate to service team per service requirements, and maintain proper documentation.
  • Support the efforts of sales representatives, and encourage technicians to up-sell customers, and generate leads for the sales team.
  • Monitor technician routes and schedules, regularly review service paperwork and reports, and take action as necessary to ensure work is complete, accurate and on-time.

Minimum Requirements

  • 4 year degree
  • A current state driver's license
  • 3+ years in a managerial role
  • Previous pest technician experience is a plus
Job Type: 
Regular
Job Listing Expiration: 
60 Days
Company Name: 
Griffin Pest Solutions
Name of Contact Person: 
Jacque Phillippe
Contact Person's Phone: 
269-585-1028
City: 
Kalamazoo
State/Province: 
Michigan
Country: 
United States
Contact Person's Email: 
jphillippe@griffinpest.com