Technical Services Manager/Entomologist
At Orkin, our purpose is to help protect the world where we live, work and play. Our Division Technical Service Manager is a high level professional devoted to this purpose. Orkin, THE LEADER in the pest control industry, is seeking an experienced, dynamic Field Technical Manager who has hands on experience with solving complex pest/rodent related issues through a comprehensive Pest Management solution.
The Opportunity: The successful Division Technical Service Manager Candidate will possess the following abilities: • Technical pest management expertise in solving complex pest/rodent related issues through a comprehensive Pest Management Program, with a proven track record of evaluating and improving pest management • Exceptional communication, presentation and training skills, with a history of lectures, and hands on training with Pest Management personnel, and ability to interface and support public relations opportunities, as well as assist the quality assurance and training team • Networking, customer service and sales presentation skills, with experience in delivering customer retention results, specifically, forming relationships with high profile customers to retain or develop new business • Superior analytical ability to forecast potential service and pest issues and report on the efficacy of service protocols • Relationship building skills to participate in industry conferences and work with appropriate universities suppliers on research related to specific division pest and service needs • High level expertise in resolving pest solutions and delivering training to field personnel in sales and operations to forecast, alert and proactively address future trending pest problems • Facilitation of Research and Development with suppliers and universities to develop new products and technologies for the company in the future • Effective vendor relationship skills to maintain a strong presence in obtaining the best products to deliver results • Mentoring skills to promote the advancement of technical expertise throughout the division including ACE and BCE certifications • Hands on skills in testing equipment needed for use in pest management solutions