Virtual Branch Meeting FAQs

When will the online program be available to view?

The online program will be available by early March. You will be able to view the full list of sessions and events and browse by Branch, session type, day, and more. All live events are scheduled in Eastern Time, however you can use the time zone tool at the bottom of the left navigation pane to view the schedule in your local time.

How much are the virtual Branch meetings?

Registration is free to all current ESA members. Registration provides you with access to live and on-demand content for the Eastern, Southeastern, and Pacific Branch meetings. Register online today. 

What time zone will be used for the live sessions?

All live events are scheduled in Eastern Time, however you can use the time zone tool at the bottom of the left navigation pane to view the schedule in your local time.

What platform are the Branches using to host the virtual meeting?

All sessions and on-demand content are scheduled in the online program. Live events will be hosted in Zoom. You must be logged into the online program in order to access the live sessions as well as all on-demand content. Attendees must be registered for the meeting and will log into the online program using their ESA credentials; registration is free for members. Register online today.

How can I get help or technical assistance during the virtual meeting?

Contact Confex tech support at 401-334-0220. Tech support is available by phone Monday-Friday from 8:30 AM-6:00 PM Eastern. You can also leave feedback or request help online.

How do I login to the online program?

Access the online program. The 'Sign In' button is in the top left corner and in the left navigation bar. You will login using your ESA  credentials. Once you have signed in once, the platform will remember you and you should not need to sign in again (unless you clear your browsing data).

Note: Only registered attendees will be able to sign in to the online program; registration is free for members. If you are not registered, you can register online today.

I'm having trouble logging into the online program. What can I do?

1. Confirm that you are registered for the meeting. If you have not registered for the meeting, you can register online to gain access to the program. 

2. Check that your internet connection is stable (you will need at least 25 Mbps). 

3. If you are registered for the meeting and still unable to login, contact Confex tech support at 401-334-0220 or leave feedback and request help online

How do I create a personal schedule?

Once you have signed into the online program, you can begin to build your schedule. Navigate to the a session or presentation you are interested in attending and add it to your calendar by clicking the + sign. You can then view your calendar by clicking on the calendar icon on the top menu bar. You can also favorite a session or presentation by clicking on the start icon. 

How do I find my session in the online program?

Use the left navigation to search by presenter or use the search button at the top menu bar for a general search (this can include session title, presenter's name, keywords, etc.). 

How do I access live presentations?

Use the scheduling function to build your schedule in advance. This will make it easy for you to navigate to the live sessions you want to attend. Join the live session by clicking the "Join Now" link. Note that the "Join Now" link will not display until 20 minutes prior to the start of the session. The "Happening Now" link on the left navigation bar will also display any sessions which are currently taking place. 

Will live sessions be recorded for on-demand viewing?

All live sessions will be recorded and posted for on-demand viewing a minimum of 72 hours after the session. All content will remain online through April 30, 2021.

Can I export my schedule into Outlook or Google Calendar?

Yes, you can. However, you should not export your schedule unless you have finalized it in the online program first. If you later make changes, delete or add new events and re-export, it will not successfully remove the deleted events. Keep in mind that your exported schedule will not include the "Join Now" button to view the live programs. Those links will not display until 20 minutes prior to the start of the session. However, by exporting your schedule into your preferred calendar, you can set reminders for yourself of upcoming events. To avoid confusion, your calendar events will automatically be converted to your local time. 

Will attendees be able to ask questions?

Yes. Q&A will be managed through the Zoom chat feature for all live sessions. Additionally, you can post questions to presenters via the Q&A box on every presentation page in the online program. Speakers will be notified when a question is posted.

Do I need to download Zoom, or can I just watch from my browser?

All attendees and presenters wil need to download the most recent version of Zoom to participate fully (verson 5.2.1 or newer). Download Zoom.

How do I register for the virtual Branch meetings?

You may register online. Registration is free to all current ESA members. Registration provides you with access to live and on-demand content for the Eastern, Southeastern, and Pacific Branch meetings.

Want to learn more? See other content tagged with: